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St-Hubert

St-Hubert

To satisfying our customers by offering them a unique dining experience, featuring our succulent barbecue chicken meals and other delicious dishes – all served with our trademark quality, service and cleanliness.

At Groupe St-Hubert, we always put the customer first. And our employees bring this customer service pledge to life by:

• understanding the close connection between their actions and the direct impact they have on the customer experience

• making sure everything they do and say always respects our commitment to customer satisfaction

• establishing a friendly rapport with our customers

• maintaining the highest quality standards

• obtaining quality information from our customers and using it responsibly so we can constantly improve the quality of our service and continue to pursue excellence.

In addition, Groupe St-Hubert is dedicated to selecting the finest-quality products from our suppliers and working with them to ensure that our stringent quality standards are met. We also ask our suppliers to stay on top of the latest advances in nutrition and food preparation so we can continue to offer you the best food options. We were one of the first chains to purchase air-chilled chicken. We then started offering 100% vegetable-grain-fed chickens (mixture of corn, wheat and soy), chalk-full of vitamins and minerals and free of animal fat or by-products.

Since May 2, 2005, we have offered a smoke-free environment in all St-Hubert restaurants in Quebec – a move we initiated a full year before provincial legislation limiting tobacco use in restaurants and bars required us to do so. A number of factors prompted Saint-Hubert to come to this decision, including the health hazards posed by second-hand smoke and the widespread consensus, in Canada and around the world, about the benefits of smoke-free environments. We feel that completely prohibiting the use of tobacco in our restaurants has been the most efficient and fairest way to protect our employees from second-hand smoke in the workplace and ensure an optimal dining experience for our customers.